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Privacy Policy

1. Introduction

CareBridge Documentation is committed to protecting the privacy and confidentiality of organizations and individuals who engage with our services.

This Privacy Policy explains how we collect, use, and protect information related to workshop bookings, service inquiries, and professional engagement.

2. Information We Collect

We may collect the following information when you:

  • Book a workshop

  • Submit an inquiry

  • Communicate with us

  • Participate in training sessions

This may include:

  • Organization name

  • Contact person name

  • Email address

  • Phone number

  • Booking details

  • Service preferences

We do not collect sensitive client-level personal data unless voluntarily shared during training discussions.

3. How We Use Your Information

Your information is used solely for:

✔ Scheduling workshops
✔ Communicating service details
✔ Sending confirmations & reminders
✔ Delivering educational services
✔ Improving workshop experience

We do not use your information for unrelated marketing purposes.

4. Confidentiality of Training Discussions

Workshops may involve:

  • Case scenarios

  • Documentation challenges

  • Service navigation examples

Participants are encouraged not to share identifiable client information during sessions.

CareBridge Documentation does not record or store case-specific details discussed during training.

5. Sharing of Information

We do not sell, trade, or share your information.

Information may only be shared if required:

  • By law

  • For legal compliance

  • To fulfill booking or service obligations

6. Data Security

We take reasonable steps to protect your information through:

  • Secure booking systems

  • Protected communication channels

  • Professional data handling practices

However, no digital system can guarantee complete security.

7. Use of Third-Party Platforms

We may use trusted platforms to support service delivery, including:

  • Website booking systems

  • Email communication tools

  • Virtual meeting platforms

These platforms have their own privacy policies governing their services.

8. Retention of Information

Booking and service-related information may be retained for:

  • Administrative purposes

  • Future service coordination

  • Record keeping

We do not retain unnecessary data beyond what is required.

9. Your Rights

Organizations and contacts may request:

  • Access to their stored information

  • Correction of inaccurate details

  • Removal of contact records

Requests can be made by contacting us directly.

10. Policy Updates

This Privacy Policy may be updated as CareBridge grows and expands its services.

The most recent version will always be available on our website.

11. Contact

For privacy-related inquiries:

CareBridge Documentation
Calgary, Alberta T3P 2C6
📧 info@carebridgedocs.com

12. Consent

By booking or engaging with CareBridge Documentation, you consent to this Privacy Policy.

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